IT Managed Services
Addressing Modern Business Challenges
In today’s fast-paced digital landscape, businesses grapple with cybersecurity threats, cost management, and the need for technological agility. Cybernaptics’ IT Managed Services are tailored to navigate these challenges, ensuring your business stays secure, efficient, and ahead in the technology curve.
Our Proactive Approach
We understand that system downtime, compliance complexities, and resource allocation can hinder business growth. Our managed services provide robust cybersecurity, cost-effective IT solutions, and proactive system monitoring to minimize downtime and streamline your operations.
Core Services Offered
- Network and Device Management: From printers to complex network devices, we ensure optimal functionality.
- End User and Office 365 Support: Expert assistance for all Microsoft 365 applications and general desktop issues.
- Monitoring and Management Services: Proactive system and network monitoring for seamless IT operations.
- Advanced Level Support: Including change management, NAS/SAN management, and server optimization.
- Compliance Assurance: Adhering to regulatory standards.
- Data Protection: Safeguarding your critical data.
- Technology Integration: Seamlessly integrating the latest tech solutions.
Why Choose Cybernaptics for IT Managed Services?
- Proven Track Record: Over 15 years of established success in Mauritius and the region.
- Diverse Industry Expertise: Broad portfolio across various sectors, showcasing adaptability and versatility.
- Global Partnerships: Strong relationships with world-renowned entities like Cisco and Zebra Technologies.
- Cutting-Edge Training: Affiliation with Cyberskills ensures our team stays ahead with the latest training and skills.
- Customized Solutions: Tailor-made services that adapt to your unique business needs.
- Long-Term Value: Focused on building lasting, value-centric relationships with partners and clients.
- Dynamic Team: A vibrant and skilled team committed to delivering the highest quality solutions.
Want to get more information?
Contact us to explore how our IT Managed Services can fortify your business in this digital era.
Testimonials:
FAQs
Alongside minimizing the need for in-house IT staff and training expenses, managed services also cut other costs like pension contributions, medical insurance, and recruitment. Our approach prevents costly downtime and optimizes resource allocation.
Our expertise spans manufacturing, healthcare, retail, transport and logistics, finance and banking, and hospitality. We adapt to meet the specific IT needs of these diverse sectors.
Yes, our services are highly flexible, catering to needs from just a few hours per month to long-term collaborations, including outsourcing specific skills for projects.
We ensure your systems are up-to-date through continuous staff training, preventive maintenance, and monitoring.
Our services bolster cybersecurity through constant monitoring, the latest security measures, and updates, backed by our collaboration with international partners.
We provide
Implementation
Design, supply and implement small, medium and large-scale IT infrastructure according to requirements.
IT Support
Daily monitoring, server optimization, remote infrastructure management, hardware troubleshooting.
IT Security Services
We offer IT security services designed to shield your critical IT environment from harm.
IT Audits
Server performance assessments, system diagnostics and IT environment auditing
Advisory.
Survey
Evaluate and design infrastructure according to client’s requirements.
Implementation
Supply and implement small, medium and large scale infrastructure.
Support / Troubleshooting
Offer support to liaise with hardware and software vendors, to ensure prompt resolution in case technical issues arise.
